CPG Deduction Management & Revenue Recovery Experts

 

IAB provides deduction validation and recovery services with an exclusive blend of experienced professionals and proprietary technology. IAB delivers the best possible recoveries with equally important insights and confidence that you are paid all the revenue to which you are entitled.

IAB enhances automation strategies with expert in-depth analysis of ever-changing customer portals and deduction trends to identify recovery and process improvement opportunities. IAB’s value-share, pay-only-for-results program offers a proven risk-free solution for deduction challenges.

IAB: PARTNERS. SOLUTIONS. RESULTS.

 

Discuss Your Deduction Challenges
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Partners

IAB proudly partners with companies in the consumer packaged goods industry including:
  • Food & Beverage
  • Dairy Products
  • Personal Care Products
  • Household Products
  • Pharmaceutical
  • Apparel
  • Electronics
  • Furniture
  • Paper Goods
  • And Many More
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Solutions

FEATURED SERVICE

Resolved Deduction Review

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Results!

Over $6.7 BILLION IN DEDUCTIONS

MANAGED FOR OUR CLIENTS

 

Deduction Recovery Built for Today’s CPG Challenges

Retailer deductions are increasing in volume, complexity, and speed while dispute windows shrink and automation accelerates denial rates. These dynamics make it harder than ever to recover invalid deductions, maintain strong cash flow, and protect already thin margins.

IAB Solutions helps CPG teams take control of deduction volume and strengthen accounts receivable performance without disrupting existing workflows.

Our Services

We help CPG organizations manage, resolve, and recover deductions across all major retailers and every deduction category. Here are some of the most common areas where we support our clients.

Post-Audit Deduction Management

Logistics Deduction Recovery

Resolved Deduction Review

Compliance Fines & Fees Recovery

Shared Services Safety Net

Trade Deduction Recovery

Unearned Cash Discount Recovery

First-Party Invoice Collection

Flexible Deduction Support, Designed Around Your Needs

IAB Solutions works as an extension of your team, delivering customized support that adapts to your priorities and evolving objectives. You maintain full control of the portfolio assigned to us, allowing us to complement existing efforts without disrupting current workflows.

One of our key services is our Resolved Deduction Review, where we revisit deductions already worked and closed internally or by an outsourced provider. Our independent review often uncovers additional recoveries that were missed the first pass, creating incremental revenue with no added burden on your staff.

Pay-Only-for-Results Pricing

Our contingency-based model means you simply pay a percentage of what we successfully recover on your behalf. No upfront investment, no financial risk — just measurable returns.

Smarter Deduction Recovery Through Expertise, Technology, and Insight

IAB Solutions combines experienced CPG deduction analysts with advanced technology to deliver more efficient, scalable, and consistent recovery outcomes. Our team brings deep expertise managing retailer disputes across major accounts, while our technology streamlines claim processing, tracking, and documentation.

Beyond recovery, we provide actionable insight into deduction trends and root causes. This visibility helps your team identify recurring issues, strengthen internal processes, and reduce future deductions.

Frequently Asked Questions

How does IAB Solutions help reduce repeat deductions?
Recovering invalid deductions is only part of what we do. IAB Solutions also works to identify the underlying causes so clients can reduce future deductions. By analyzing deduction trends, customer requirements, and documentation gaps, we uncover opportunities for improvement across finance, sales, customer service, and logistics teams.

This proactive approach helps reduce future deductions, strengthen internal processes, and improve overall deduction management performance.

How do we determine which deductions to assign to IAB Solutions?
IAB Solutions offers customized support, giving you full control over which deductions you assign to us. Engagements are structured around each client’s unique priorities, whether that’s recovering closed claims, addressing specific deduction types, managing challenging customer accounts, or resolving aged and under-tolerance deductions. You maintain complete control over the portfolio assigned to us, with the flexibility to adjust the scope of work as business needs and priorities evolve.

How do IAB Solution's fees work?
IAB Solutions operates on a contingency-based model, meaning our fees are simply a percentage of the funds we successfully recover on your behalf. The exact percentage depends on the scope of work assigned and the anticipated recovery opportunity.

Recovered funds are deposited directly into your bank account, and we invoice according to our agreed-upon fee structure. Because we only get paid when you get paid, our model is designed to be low risk while aligning our success with yours.

How does IAB Solutions protect our confidential information?
Confidentiality is a core part of our business. We are happy to execute a non-disclosure agreement (NDA) and follow any client-specific security requirements. In addition, all IAB team members complete mandatory, ongoing cybersecurity training to help ensure best practices are followed throughout our organization.

We handle all customer, financial, and proprietary information with the highest level of professionalism, security, and discretion.

What systems and portals does IAB Solutions work with?
IAB Solutions has extensive experience working with a wide range of ERP systems, customer deduction programs, retailer compliance requirements, and vendor portals. We understand the unique processes and documentation standards required by major customers and leverage that expertise to efficiently research, validate, and recover deductions.

This experience allows us to get up to speed quickly, minimize onboarding time, and begin delivering value immediately without the need for extensive training or ramp-up periods.

Will we have a dedicated team managing our account?
Yes. Every client is assigned a dedicated project manager and team of accounts receivable analysts who become familiar with your business, customers, and internal processes. Our personalized approach allows us to work efficiently, provide consistent communication, and serve as a seamless extension of your team.

What reporting does IAB Solutions provide?

IAB Solutions provides dashboard reporting to keep clients informed of recovery progress and deduction activity. Reports typically include open items, recovered dollars, recovery rates, trends, and other key performance metrics.

This reporting provides complete visibility into program performance and helps identify opportunities to improve processes, reduce future deductions, and maximize recoveries.

What People Are Saying

Director Financial Services – Fortune 500 Consumer Products manufacturer

“IAB has provided my areas of responsibilities with various services at two locations over the past twelve years. Partnering with them has been critical to our success. They are attentive to our needs and capabilities and adjust their approach accordingly. We assign them post audits, UCD’s, military invoice collections and traffic issues as an extension of our departments. In dealing with customers, carriers and our staff, their professionalism, service levels and results exceeded our expectations for each assignment.”

Director Financial Services
Fortune 500 Consumer Products manufacturer
Customer Service Manager – A leading food crafting company

“Our company has partnered with IAB since 1997. Through their focus, analytical approach and customizable reporting, we have been able to more closely track our shortage related deductions and determine trends that have proven valuable in partnering with our customers. Their tenacity ensures that we recover invalid deductions and prevents us from becoming a target. This has resulted in a highly successful partnership for me and my department. I would highly recommend IAB to any company.”

Customer Service Manager
A leading food crafting company
Director of Customer Financial Services – Multi-Billion Dollar Convenient Foods Manufacturer

“We have enjoyed our partnership with IAB for more than a decade. In that time we have enjoyed the benefit of their experience in navigating issues that threaten our cash flow and P & L, as well as innovative approaches to new trends in customer payment issues. The team at IAB has added value to our organization and helped protect the bottom line.”

Director of Customer Financial Services
Multi-Billion Dollar Convenient Foods Manufacturer
Credit Manager – Multi Million dollar International Fruit Juice Cooperative

“We greatly value the integrity, professionalism and service IAB has provided us over the years. In our experience, IAB strives to exceed customer expectations by maintaining the highest possible standards of client care. IAB is a valued partner with (us) and have our backs covered whenever called upon.”

Credit Manager
Multi Million dollar International Fruit Juice Cooperative
Accounts Receivable Director – Multi billion dollar power tools and accessories manufacturer

“I have been partnering with IAB since 1995 and have found their services to be invaluable. Their customer service approach and tenacity to get to the root causes of deductions has proven to be a win-win combination for me and my department. Their efforts have helped streamline our processes, increased our percentage of repayments on logistic deductions, and helped reduce the amount of incoming shortage deductions. With their help we have significantly reduced the aging and amount of customer disputes and have our disputes under control, with no amount too small to validate or to pursue reimbursement. I would highly recommend IAB to any company that finds themselves faced with accounts receivable challenges.”

Accounts Receivable Director
Multi billion dollar power tools and accessories manufacturer

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