Logistics AND Compliance Disputes

Retailer deductions for over, short, and damage (OS&D) claims can quickly add up, cutting into margins and creating unnecessary complexity. Many of these deductions are invalid or lack proper documentation. Our logistics dispute service helps manufacturers recover revenue tied to OS&D issues while improving accuracy and accountability in the shipping process.

Purpose

Eliminate losses from invalid OS&D deductions and strengthen supply chain performance.

Process

  • Validate each OS&D deduction against invoices, shipping records, proof of delivery, and customer documentation.
  • Gather and submit clear, evidence-based disputes for invalid claims.
  • Identify recurring OS&D trends and recommend corrective measures to mitigate future issues.
  • Provide detailed reporting on recovered dollars and dispute resolution metrics.

Results Achieved

  • Recover revenue lost to invalid or excessive OS&D deductions.
  • Enhance shipping and documentation processes to help prevent future OS&D claims.
  • Accelerate resolution timelines to improve cash flow and reduce administrative burden.
  • Protect margins and support long-term growth by reducing unnecessary OS&D-related chargebacks.
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Work with our professional, experienced and stable management team to fill your accounts receivable outsourcing needs.

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